AI engineers building systems for small teams.
We're Understaffed Co., a veteran-owned firm based in Billings, Montana. We build AI systems — receptionists, automation pipelines, custom integrations — for small businesses and organizations that can't afford the next hire but still need the work done.
Why teams trust us.
Veteran-Owned
Founded and run by a U.S. military veteran. Discipline, follow-through, and doing what we said we'd do.
AI-Native
We don't bolt AI onto old processes. We design systems around what these models are actually good at.
Month-to-Month
No annual lock-in. Cancel with 30 days' notice. We keep your business by continuing to earn it.
Bilingual
Every system we build can run in English and Spanish — because your customers don't all speak the same language.
Why we built this.
Small businesses and organizations keep telling us the same story: they can't afford the next hire, and the team they have is stretched thin. Meanwhile, the tools to fix half of that pain existed but were locked behind enterprise contracts and jargon. We wanted to bring that toolkit down to Main Street, priced honestly, delivered like real software.
How we work.
We start with a conversation, not a proposal deck. We shadow the parts of your day that hurt, propose one system we could ship in a few weeks, and put a real number on it. If we agree, we build. If we don't, you got a free strategy conversation and we'll point you at someone who fits better.
What we won't do.
We won't sell you an AI toy because it's trendy. We won't lock you into a stack you can't exit. We won't hand-wave "AI transformation" when what you need is a spreadsheet that stops eating your Tuesdays. Small problems, solved seriously.
What we build with.
We work on top of the tools you already use — no rip-and-replace.
Want to work together?
Tell us what's piling up. We'll tell you plainly what we'd build first — and whether that's even us.